Browse through our most common guest inquiries regarding bookings, amenities, policies, and location directions.
Our standard Check-In time is 11:00 AM and Check-Out is 9:00 AM. Early check-in or late check-out options are subject to suite availability and can be requested via our hospitality line.
Yes, all suite and deluxe reservations at Grand Resort Puri include a complimentary gourmet buffet breakfast, freshly served every morning at our multi-cuisine restaurant.
Yes, we arrange premium pick-up and drop-off transits for guests to Puri Railway Station (6 km) and Biju Patnaik International Airport, Bhubaneswar (62 km) upon request. Nominal charges apply.
Pets are allowed with charges and guidelines. Please coordinate with our resort desk prior to your arrival to understand our pet fees and policies.
Yes, we provide free, spacious, and secure valet parking inside our physically gated premises, along with high-speed Electric Vehicle (EV) charging points for all guest vehicles.
Reservations can be canceled or modified free of charge up to 72 hours prior to check-in. Cancellations made within 72 hours of arrival are subject to a 1-night room charge + GST.
We are available 24/7 to answer your queries and assist with reservations.